Category
Retail Excellence
THIS CATEGORY IS NOW CLOSED. JUDGING WILL BEGIN SOON.
Retail excellence is so much more than retail transactions.
The customer experience creates a talking point that’s pivotal to driving footfall to our city centre, building loyalty and repeat custom.
This category celebrates retailers across all sectors: clothing, electronics, food and groceries, pharmaceuticals, cosmetics, toiletries, furniture, stationery, jewellery and more…
The winner of this category champions the in-store experience and offers outstanding customer service which cannot be replicated online.
Entrants should highlight specific examples of retail excellence and how they surpass customer expectations.

Accessible entry for everyone
To make it accessible for everyone, you can submit your entry for this category in three ways. You can use the online entry form for written submissions or you can provide audio and/or video files via our WhatsApp Business account.
By Written Word
By Audio File Upload
By Video File Upload

Why should you enter?
The BID Excellence awards are a true celebration, not only a celebration of your business, but also the individuals and all their hard work. The awards give you an opportunity to reflect on your achievements, when you are a finalist, it gives you something new to celebrate and in turn provides an opportunity to market your business, raise your business’s profile and reach new customers. The awards event is going to be an opportunity to network with other city centre businesses and like minded people who share a passion for Wolverhampton city centre, and have fun with your team.
• CITY WIDE RECOGNITION
• RAISE YOUR PROFILE
• REACH NEW CUSTOMERS
• EMPLOYEE RECOGNITION
• CELEBRATE YOUR ACHEIVEMENTS
