Night Time Guardians
Wolverhampton BID in partnership with the City of Wolverhampton Council are to operate a pilot scheme employing 2 Night Time Guardians to support the evening economy and Pubwatch members as an extension of the daytime City Ambassador service the BID provides to cover the cities evening operations to provide a friendly welcome to all visitors to the city during the evening and provide a visual deterrent to assist with any anti-social behaviour. This pilot gives Wolverhampton BID an opportunity to manage evening/night-time guardians that will help to provide additional city centre information, security, control and supervision of private hire vehicles/taxis and reassurance service.
The service will be a high profile one; it will be customer facing and excellent customer service skills, knowledge of the city and its businesses, as well as security accreditation and experience in managing conflict, will be essential. The service will also sit alongside a robust multi-partner (West Midlands Police, Mander Centre CCTV, Wolverhampton Street Pastors and the successful Late Night Safe Haven provided by the City of Wolverhampton Council and Wolverhampton BID) team operating throughout the night time in the city centre.
Wolverhampton BID leads the delivery of a wide-ranging programme of activities, projects and initiatives to improve the city for businesses operating within it. One of the BIDs’ main objectives includes supporting a safe and welcoming city centre and the current Ambassador role is the most fundamental role throughout the daytime in providing a contribution and coordination of a safe city through the use of the radio link the intelligence gathered from patrolling the streets and the BID’s CCTV Operator and from the connections made with Police, PCSO’s, staff and security teams at BID businesses which would be welcome in the Night-Time. Taxis and private hire vehicles are more prominent in the evening and night time economy and their control and supervision is required to ensure the safety of the public and to ensure they adhere to their licence conditions. It would also present an opportunity to support the Late-Night Safe Haven service and the associated first aid team (Derbyshire Light Medical) delivered by Wolverhampton BID.
Night Guardians will be friendly, welcoming and professional at all times, promoting a good image of Wolverhampton city centre, being approachable and knowledgeable of the city centre with regular updates provided by all partner agencies and licensed venues.
Shaun Keasey, Chairman of Pubwatch said: “We believe working collectively will make a huge difference and enable us to improve communications across the night time economy with all agencies sharing information and intelligence to help keep the city centre safe.”
Inspector Sarah Thomas-West, Policing Inspector for City Centre and Wolverhampton BID Board Director said: “We fully support the BID in this work. We know that partnerships can be effective and this can be seen from the work that has been achieved by the BID, Pubwatch and City of Wolverhampton Council a safe and welcoming day-time economy. It is in everyone’s interest that this pilot extends to support the night time economy and the latest work, led by the BID, will help us to do this.”
Councillor Alan Bolshaw, Chair of Licensing Committee at City of Wolverhampton Council said: “As a council, the safety and welfare of our residents is our foremost priority. We have a responsibility to ensure our visitors feel safe and continue to relax and enjoy the wide range of city centre attractions.
“We welcome the opportunity to work with the BID and our key partners to improve security in our city as well as supporting the evening and night time economy.”